In connection with air traffic, there are a number of rules and procedures to be observed. This is why we ask you to check-in a while before departure.
If you fly from Sønderborg Airport, you need to check-in no later than 15 minutes before the planned departure.
When you fly from Copenhagen Airport, you need to check-in no later than 30 minutes before the planned departure at our kiosk.
PLEASE NOTE! We are moving to Terminal 2 in Copenhagen Airport March 29 2015. Read more
Check-In at Copenhagen Airport
At Copenhagen Airport, You can check in at the self-service kiosks which are located in Terminal 3, or at the check-in counter.
When you fly from Copenhagen Airport, you need to check-in no later than 30 minutes before the planned departure.
Check-in at the kiosks at Copenhagen Airport is easy and quick.
You start check-in by entering in your booking reference. After this, the kiosk will guide you through the process.
During the check-in process you will be asked how many pieces of baggage you are bringing. After this, the machine will print your baggage labels which are to place around your baggage handle before dropping it off at the Baggage Drop.
With the check-in kiosks you can:
- Check-in with or without baggage
- Print your boarding pass and baggage labels
You cannot use the check-in kiosks when:
- Your child under 12 years travelling without an adult
- You are travelling with an animal
- You are travelling with a bike, weapon or other special baggage
Check-In at Sonderborg Airport
If you are going from Sønderborg Airport to Copenhagen, you need to check in at the counter no later than 15 minutes before planned departure.
If you need to bring baggage or special baggage, such as a pram, sports equipment or a wheelchair, you need to check-in no later than 30 minutes before planned departure.