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info@alsieexpress.com     +45 8881 1111     #AlsieExpress

Tickets and Fare Rules

All prices apply per way per person.

 
PREMIUM
FLEX
BASIC
Youth/
Senior [7]

Available

Online / by phone
Online / by phone
Online
Online

[6] Change of date
Until one hour before scheduled departure

Free!
Free! [1]
DKK 400 [1]
(~EUR 54)
Free! [1]

Change of name
Until one hour before scheduled departure

Free!
DKK 400
(~EUR 54)
Not possible
DKK 400
(~EUR 54)

[2] Cancellation
Until one hour before scheduled departure

Free!
DKK 400
(~EUR 54)
Not possible [3]
DKK 400
(~EUR 54)

24-hour right of cancellation

Free!
Free!
Free!
Free!

[4] Children discount
2-11 years. Must be accompanied by an adult

25% off
25% off
25% off
25% off

Unaccompanied Minor
5-15 years

Free!
Free!
Free!
Not possible

[4] Infants
0-23 months

90% off
90% off
90% off
90% off

Baggage included
Max 23 kg.

2
1
1
1

[5] Extra baggage
Max 23 kg.

DKK 239
(~EUR 32)
DKK 239
(~EUR 32)
DKK 239
(~EUR 32)
DKK 239
(~EUR 32)

Hand luggage
Max. 8 kg.

1 pcs.
+1 small hand or laptop bag
1 pcs.
+1 small hand or laptop bag
1 pcs.
+1 small hand or laptop bag
1 pcs.
+1 small hand or laptop bag

Extra legroom

Snack & drink

Free seat choice

CPH Express
Fast-Track

Credit card fee

DKK 0
DKK 0
DKK 0
DKK 0

Telephone fee

DKK 200
DKK 200
DKK 200
DKK 200

Service fee

DKK 40
(~EUR 6)
DKK 40
(~EUR 6)
DKK 40
(~EUR 6)
DKK 40
(~EUR 6)
Version:
25. April 2017.

Find more information about baggage rules.

  1. Any price difference between paid fare and current fare will be added
  2. Service Surcharge is non-refundable. In the event of no-show, only taxes are refundable minus fees, if any.
  3. For BASIC, only taxes are refundable minus fees. As the fee of DKK 400 exceeds the taxes, this means that in practice there is no refund.
  4. The discount does not apply to taxes
  5. Extra baggage bought is not refundable
  6. Can only be changed by phone in our office hours
  7. Special rules apply, see this information

24-hour right of cancellation

See also General Conditions of Carriage

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