Customer Service

We will do everything possible to make sure you'll have a good trip with Alsie Express. You can call or send us an email if you have any questions, either before or after you have booked your ticket.

You can also find more information about our different tickettypes, booking your flight, luggage and other kind of travel information right here on the website.

Contact info:

Phone: +45 88 81 11 11

General telephone opening hours (CET):
Monday to Thursday: 08:00 – 16:00
Friday: 08:00 – 15:30

Customer service is closed on the following Danish holidays:
Friday, May 17'th - Prayerday
Thursday, May 30'th - Ascension Day
Wednesday, June 5'th (closed from 12 cet) - Constitution Day
Monday June 10'th - Pentecost

Alsie Express
Lufthavnsvej 3
DK-6400 Sønderborg

Central Business Registration number: DK10225442


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