Privacy policy

Alsie Express will at all times process your personal information in accordance with the Danish Act on Processing of Personal Data.

 

Purchase of air tickets from Alsie Express’ sales channels

When you buy your ticket from us, you will be registered as a user. The personal data we register is name, age, address, telephone number, need for assistance at the airport and email.

We register your personal data so that you can complete your trip. We also use your anonymised data for statistical purposes.

As a necessary part of your trip, your name will be forwarded to third parties as well as to public authorities, including SKAT and the Police.

We store your information for the current year plus five years

You can send enquiries concerning your user registration and the Danish Act on Processing of Personal Data to Alsie Express .

 

Newsletter recipients

Purpose:

The newsletter, in the form of an e-newsletter sent via MailChimp, aims to provide information about news, special offers and new products from Alsie Express and its partners.

Stored data

When you subscribe to Alsie Express’s newsletter, your email address and your name will be registered, if provided.

Information is collected only when the newsletter recipient interacts with an e-newsletter, i.e. opens the email, clicks on a link or unsubscribes.

Unsubscribing

Newsletter recipients can unsubscribe at any time, either by clicking on the “unsubscribe me” link at the bottom of an e-newsletter or by visiting their MailChimp profile.

 

Customer login & profile

Purpose:

Setting up customer login at alsieexpress.dk involves saving of a user’s data about past and future trips.

The registered information and customer login actions are not used actively in marketing, but are processed exclusively by the customer him/herself.

Anonymised information will be used by Alsie Express for statistical purposes.

Stored data

The following data is stored when you sign up for customer login:

Name
Address
Town/city
Telephone number
Email
If relevant, Company
Completed trips
Future trips
Changes
Options
Possibly age (when purchasing senior/youth ticket)

If you want to find out what data we have kept or to make corrections to your data, you can do so by logging into your profile or by contacting Alsie Express .

Unsubscribing

Alsie Express is obliged to store information about trips for the current year plus 5 years. Data access, corrections and deletion can be made on the profile itself or by contacting Alsie Express .

 

Sponsorships

Purpose:

Companies and private individuals can apply for Alsie Express sponsorship. Applications are handled by the marketing department.

Stored data

When submitting sponsorship applications to Alsie Express, the information provided in the application will be stored for the current year plus 5 years, after the sponsorship has been disbursed.

If the application is rejected, it will be deleted within 1 month.

The following information is stored in connection with sponsorship:

Name
Address
Town/city
Telephone number
Email
If relevant, Company
Sponsorship amount/form
Trade-off agreement
Picture documentation

 

If you want to find out what data we have stored or to make corrections to your data, you can do so by logging into your profile or by contacting Alsie Express .