Privacy policy

Alsie Express will at all times process your personal information in accordance with the Danish Act on Processing of Personal Data.

Use of personal information
[Please also read our Cookie policy]

Personal information is never given to third parties, unless you expressly consent to this, and we never collect personal information without you having given us this information when registering, registering for a seminar, purchasing or participating in a survey, etc. Here we collect e.g. information about name, email, company and knowledge of various topics.

Personal information is used to carry out the service in connection with which the information is collected. In addition, the information is used to gain greater knowledge of you and other users of the website. This use can i.a. include surveys and analytics aimed at improving our products, services and technologies, as well as displaying content and advertisements tailored to your interests and hobbies.

Contact regarding. personal information
If you want access to the information that is registered about you at alsieexpress.dk, you can contact Alsie Express. If incorrect data has been registered, or if you have other objections, please contact us. You have the opportunity to gain insight into what information has been registered about you, and you can object to a registration in accordance with the rules in the Danish Personal Data Act.

Protection of personal data
According to the Personal Data Act, your personal information must be stored securely and confidentially. We store your personal information on computers with restricted access, which are located in controlled facilities, and our security measures are continuously monitored to determine whether our user information is handled properly, while still respecting your rights as a user.

To the extent that personal data about you is processed, you have the right under the Personal Data Act to be informed which personal data can be attributed to you. If it turns out that the information or data processed about you is incorrect or misleading, you have the right to demand that it will be corrected, deleted or blocked. You can at any time object to information regarding you being processed. You can also revoke your consent at any time. You have the opportunity to complain about the processing of information and data concerning you. Complaints are submitted to the Danish Data Protection Agency, cf. section 58 (1) of the Personal Data Act. 1.

 

Purchase of air tickets from Alsie Express’ sales channels

When you buy your ticket from us, you will be registered as a user. The personal data we register is name, age, address, telephone number, need for assistance at the airport and email.

We register your personal data so that you can complete your trip. We also use your anonymised data for statistical purposes.

As a necessary part of your trip, your name will be forwarded to third parties as well as to public authorities, including SKAT and the Police.

We store your information for the current year plus five years

You can send enquiries concerning your user registration and the Danish Act on Processing of Personal Data to Alsie Express .

 

Newsletter recipients

Purpose:

The newsletter, in the form of an e-newsletter sent via MailChimp, aims to provide information about news, special offers and new products from Alsie Express and its partners.

Stored data

When you subscribe to Alsie Express’s newsletter, your email address and your name will be registered, if provided.

Information is collected only when the newsletter recipient interacts with an e-newsletter, i.e. opens the email, clicks on a link or unsubscribes.

Unsubscribing

Newsletter recipients can unsubscribe at any time, either by clicking on the “unsubscribe me” link at the bottom of an e-newsletter or by visiting their MailChimp profile.

 

Customer login & profile

Purpose:

Setting up customer login at alsieexpress.dk involves saving of a user’s data about past and future trips.

The registered information and customer login actions are not used actively in marketing, but are processed exclusively by the customer him/herself.

Anonymised information will be used by Alsie Express for statistical purposes.

Stored data

The following data is stored when you sign up for customer login:

Name
Address
Town/city
Telephone number
Email
If relevant, Company
Completed trips
Future trips
Changes
Options
Possibly age (when purchasing senior/youth ticket)

If you want to find out what data we have kept or to make corrections to your data, you can do so by logging into your profile or by contacting Alsie Express .

Unsubscribing

Alsie Express is obliged to store information about trips for the current year plus 5 years. Data access, corrections and deletion can be made on the profile itself or by contacting Alsie Express .

 

Sponsorships

Purpose:

Companies and private individuals can apply for Alsie Express sponsorship. Applications are handled by the marketing department.

Stored data

When submitting sponsorship applications to Alsie Express, the information provided in the application will be stored for the current year plus 5 years, after the sponsorship has been disbursed.

If the application is rejected, it will be deleted within 1 month.

The following information is stored in connection with sponsorship:

Name
Address
Town/city
Telephone number
Email
If relevant, Company
Sponsorship amount/form
Trade-off agreement
Picture documentation

 

If you want to find out what data we have stored or to make corrections to your data, you can do so by logging into your profile or by contacting Alsie Express .