When you order flight tickets at Alsie Express, you are able to get a refund for your tickets within 24 hours. Cancellation protection and other bought add-ons, like for example extra bags, are non-refundable.
Please note that if your ticket is bought less than 24 hours before departure, the ticket must be refunded no later than 12 hours before departure.
If there are less than 12 hours to departure, only taxes are refundable according to the rules applicable.