Travelinfo

At the airports, passengers with a handicap or with reduced mobility, are offered additional facilities, as well as travelling possibilities…

If you are suffering from a handicap or reduced mobility, you can get personal assistance from the time you arrive…

In the table below, you can see how close to your due date we will allow you to fly with…

Travelling with one infant If you are travelling with a child under the age of 2, you can bring the…

In certain cases, it is necessary for children to travel without the company of their parents or another adult (minimum 16…

Children discounts: Infants (0-23 months) will get a discount of 90% on all types of tickets. A 25% discount is…

Seating on the route between Sonderborg and Copenhagen: You can only choose your seat once you have boarded the aircraft.…

COVID-19 precautions Read more Electronic devices You may use electronic devices without a satellite receiver. If you wish to use…

You always need to pass through security control, no matter which airport you fly from. In order to pass through…

For compensation reasons, all airlines recommend that you meet at the airport at the planned check-in time, even if the…

In Sonderborg Sonderborg Airport have over 365 free parking spaces. You can park right in front of the door. There…

As traveller, you may bring one dog or one cat in the cabin (max. 8 kg incl. transport box) if…

Our partners at the airport will help you to fill in a damage report. It should be sent to your…

For baggage and items forgotten on board the plane or at Sonderborg Airport, the request must be made to Sonderborg Airport.…

If, contrary to expectation, your baggage is delayed it will usually arrive on the next scheduled flight. If your baggage is…

The prices below are fixed and apply per person. Please note that there may be other effective rates if you…

Conditions for special baggage: Skiing and snowboard equipment The weight on the skiing bag must not exceed 12 kg. The…

The hand baggage may weigh a maximum of 8 kg with maximum dimensions of 55 x 40 x 23 cm. In addition…

You should get properly acquainted with the rules before you pack your baggage. The security staff is entitled to retain…

When you order flight tickets at Alsie Express, you are able to get a refund for your tickets within 24…

This protection must be bought together with your ticket and cannot be added later. The following will be covered by…

We have interline agreements with several airlines and more will be added gradually. Interline agreements mean, for instance, that the…

If you would like to minimize the travel time, and make the journey as comfortable as possible, we would recomend…